<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0">
    <channel>
        <title>Ask Technical Support</title>
        <link>http://www.asktechnicalsupport.com/</link>
        <description></description>
        <language>en</language>
        <copyright>Copyright 2009</copyright>
        <lastBuildDate>Fri, 17 Jul 2009 07:40:32 -0600</lastBuildDate>
        <generator>http://www.sixapart.com/movabletype/</generator>
        <docs>http://www.rssboard.org/rss-specification</docs>
        
        <item>
            <title>iPod Touch - 5 App Update: $20?</title>
            <description><![CDATA[Recently iPod Touch owners have been talking about how the iPhone got a free update, but for the iPod Touch, owners have to pay $20 extra to get those 5 apps. As I understand it, there is&nbsp;<a href="http://www.petitiononline.com/freeappi/petition.html">a petition</a>&nbsp;to get those 5 apps as a free update which I agree with, but what about Apple's position? <div><br class="webkit-block-placeholder" /></div><div>Lisa Hoover, a writer at&nbsp;<a href="http://www.tuaw.com/">Tuaw.com</a>&nbsp;brings up a valid point that I think people are overlooking.</div><div>"<span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;">It's worth noting that&nbsp;<a href="http://www.tuaw.com/2007/10/23/more-reflections-on-apples-07q4-earnings-report/" style="color: rgb(55, 127, 204);">Michael Rose</a>&nbsp;and&nbsp;<a href="http://daringfireball.net/linked/2007/october#mon-22-tuaw_call" style="color: rgb(55, 127, 204);">John Gruber</a>&nbsp;pondered the possibility of iPod touch updates and user costs back in October 2007, as Apple's quarterly earnings report indicated that the iPhone's subscription accounting model was not being used for the touch. At the time it wasn't clear what would happen when functional updates to the iPod touch were released; now we know that they come with a price tag."</span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"><br class="webkit-block-placeholder" /></span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;">Think about it. Remember the Wireless-N update that was a couple dollars? The law got in the way and said that since it was not technically part of the product when released, Apple could not release a <span class="Apple-style-span" style="font-style: italic;">free</span>&nbsp;update&nbsp;to get that functionality. They got around this problem by selling it for a couple dollars which Apple did not want to do at all, but had to anyways.&nbsp;</span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"><br class="webkit-block-placeholder" /></span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;">This situation is very similar. Because iPhones are on a subscription accounting model, they can legally release a free update. Because the iPod Touch is sold on a different model where there is one payment between the end-user and Apple with no further contact, besides minor security updates, a significant update such as this cannot be a free update. Security updates are small changes to the firmware, but this update is significant enough that it has to be a paid for update.</span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"><br class="webkit-block-placeholder" /></span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;">As for why Apple put the cost at $20, I don't know. It may be that they are again under pressure from the law; because they had skirted it once with a couple dollar update, now they are being forced to make it a more significant amount.&nbsp;</span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"><br class="webkit-block-placeholder" /></span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;">We can only speculate because I doubt Apple will release why they are doing this anytime soon. As for now, sign the petition.</span></div><div><br /><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"></span></div><div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: verdana; font-size: 12px; line-height: 19px;"><a href="http://www.tuaw.com/2008/01/16/ipod-touch-owners-rally-to-get-new-apps-free/">Read</a>&nbsp;- Article on TUAW</span></div><div><a href="http://www.petitiononline.com/freeappi/petition.html">Read</a>&nbsp;- Petition</div>]]></description>
            <link>http://www.asktechnicalsupport.com/2009/07/ipod-touch-5-app-update.html</link>
            <guid>http://www.asktechnicalsupport.com/2009/07/ipod-touch-5-app-update.html</guid>
            
                <category domain="http://www.sixapart.com/ns/types#category">Apple</category>
            
            
                <category domain="http://www.sixapart.com/ns/types#tag">Apple</category>
            
                <category domain="http://www.sixapart.com/ns/types#tag">iPhone</category>
            
                <category domain="http://www.sixapart.com/ns/types#tag">iPod Touch</category>
            
            <pubDate>Fri, 17 Jul 2009 07:40:32 -0600</pubDate>
        </item>
        
        <item>
            <title>Site Under Construction!</title>
            <description><![CDATA[This site is currently undergoing a face lift and will soon be acting as a springboard for new features such as weekly videos, integration with twitter and facebook, and possibly integrating a "best photo of the day" area displaying all the latest stunning photographs.<div><span class="Apple-style-span" style="background-color: rgb(255, 255, 255);"><br /></span></div><div>Come back soon and we'll have new content!</div>]]></description>
            <link>http://www.asktechnicalsupport.com/2009/06/test.html</link>
            <guid>http://www.asktechnicalsupport.com/2009/06/test.html</guid>
            
            
                <category domain="http://www.sixapart.com/ns/types#tag">construction</category>
            
            <pubDate>Sun, 07 Jun 2009 21:40:31 -0600</pubDate>
        </item>
        
    </channel>
</rss>
